Privacy Policy

Last updated: February 14, 2026

Introduction

Lumen ADL respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.

Information We Collect

We collect information you provide directly to us, including:

• Name and contact information (email, phone)
• Business information
• Service preferences and project details
• Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Communicate with you about your project
• Send you relevant updates and information
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• To comply with legal requirements
• To protect our rights or property

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings. We do not use cookies for advertising or sell your data to third parties.

Third-Party Services

We may use third-party services (such as analytics providers) to help us understand how visitors interact with our website. These services may collect information about your visits to our site and other websites. We only work with reputable providers who maintain strong privacy protections.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Contact form submissions are retained for 12 months unless you request deletion earlier. You may request deletion of your data at any time.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last updated" date at the top of the policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at hello@lumenadl.com or through our contact page.